Privacy Policy

Last updated: August 2026

At EONISWORLD ("we", "us", "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.eonisworld.co.uk and make a purchase.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information:

Identity Data: First name, last name
Contact Data: Email address, phone number, billing and delivery address
Transaction Data: Details of purchases and payments
Technical Data: IP address, browser type, device information, cookies
Marketing Data: Your preferences for receiving marketing from us

2. How We Use Your Information

We use your personal data to:

Process and fulfil your orders
Send order confirmations and shipping updates
Manage your account and customer relationship
Comply with legal obligations
Send marketing communications (only with your consent)
Improve our website and services

3. Legal Basis for Processing

We process your data under the following legal bases:

Contract: To fulfil your order
Legal Obligation: To comply with UK law
Legitimate Interests: To improve our services and prevent fraud
Consent: For marketing communications

4. Sharing Your Data

We do not sell your personal data. We may share it with:

Shopify Inc. — our e-commerce platform provider
Payment processors (e.g., Stripe, PayPal) — to process payments securely
Shipping carriers — to deliver your orders
Legal authorities — when required by law

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. For more details, please see our Cookie Policy.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for tax and legal compliance.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data ("right to be forgotten")
Restrict processing of your data
Data portability
Object to processing
Withdraw consent at any time

To exercise any of these rights, please contact us at: info@eonisworld.co.uk

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are encrypted using SSL technology.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.